Golden Windows Has the Ultimate FAQ on Residential Windows | Golden Windows

Have you found yourself wondering about your windows lately? Do they feel drab, out-dated, and bring down the overall appearance of the inside and outside of your home? Are they even performing optimally? Do you feel a slight draft coming through whenever you’re near them? Do they fail to open and close properly, and do the frames seem like they’re rotting or flaking? When it’s cold outside, do you find that condensation builds up on the glass?

It’s not uncommon for people to neglect their windows or to not even think about them until they start to show signs of problems like the ones above. And when that happens, they may have a number of questions about their windows that they have never even thought of before.

As a trusted window company in Ontario, Golden Windows has been answering some of the most pressing questions that homeowners have on their minds about windows. Whether it’s to do with replacement or even with general maintenance, we have the answers. Let’s take a deep dive into the most frequently asked questions that have come our way about windows, and that you may have on your mind.

Window Replacement

You might be considering new windows if your current window units are old, broken, out-dated, and/or lacking in energy efficiency. But window replacement is a huge investment that many people hesitate to make, not only because of the cost but also because of the disruption to their home. Here are some questions you may have about window replacement.

How often should my windows be replaced?

Quality vinyl windows that follow the highest standards of manufacturing (like the ones from Golden Windows) can last for more than 20 years. Technology is continuing to advance, so the newer your windows are, the more durable and energy-efficient they will be.

How can I tell if my windows need to be replaced?

This is an important question to be asking, especially if you’ve bought a new home and are unsure of how old your windows are. Here are some tell-tale signs that your units need replacing:

  • Drafts: If you feel air passing through your windows that means your unit has been compromised in some way, especially if you’ve tried adding caulking and weather-stripping to no avail.
  • Higher energy bills: Have your energy bills been going up year by year, and are they higher than the average in your area? This is an indication that you are experiencing air leaks through your windows that will make your furnace or AC work overtime to heat or cool your home.
  • Damaged units: If your frames, panes, or sashes are cracked, warped, broken, or damaged, then the unit should be replaced rather than repaired to ensure proper insulation and that small vermin and insects can’t get inside your home.
  • Condensation on the glass: If you have double- or triple-paned glass, condensation can form in between the panes if a small hole or opening is present. If your windows have argon gas filling, then the condensation could indicate that this gas is leaking.
  • Single-pane windows: If your units only use one pane of glass, then they are old and should be replaced. Double- and triple-paned windows are much more energy-efficient than single-pane windows.
  • Soft wooden frames: Old wooden window frames can become soft if they aren’t protected properly and have been exposed to moisture. If the sill feels soft when you press against it then you should consider replacing the whole unit to make sure everything is sealed up properly.
  • Poor operation: If you’re finding it difficult to open and close your windows then that could indicate cracks in the frame that get formed from repeated use. The mechanisms could also be broken and in need of replacing.

Still don’t know if your windows need replacing? Contact Golden Windows for a free quote and we can let you know if it’s time to make an upgrade.

Which windows should I replace my old ones with?

There are a number of options to choose from when it comes to buying new windows. Important factors to consider include:

  • Budget: How much can you spend on your new windows?
  • Design: Which units will match the current design of your home?
  • Practicality: Different window styles suit different areas of the home. For example, casement windows are great for kitchens where maximum airflow is ideal. In contrast, picture windows do not open, meaning that they are better suited for living rooms to provide a wide and picturesque view of the outdoors.
  • Energy-efficiency: Look for windows that are ENERGY STAR® rated to help you save money on energy bills and reduce your carbon footprint.

To answer more of your specific questions that you may have about window, let’s move on to our next section.

Window Specifications

Let’s get into a bit more detail about the different window options you have, and the questions you may have about them.

What different types of windows are there?


There are a number of different kinds of windows, including:

  • Awning: Made with hinges at the top, they open outward, allowing for great ventilation no matter the weather condition.
  • Casement: These windows swing outwards from the side and open completely, allowing for maximum natural airflow.
  • Hung: Made with operating sashes that move up and down, allowing for ventilation on the top, bottom, or both. Since they do not open outward, hung windows are an ideal choice for rooms that face walkways, porches, or decks.
  • Slider: Horizontal in design, they come with sashes that slide back and forth rather than up and down like hung windows.
  • Bay & Bow: Bay Windows are three or more sided windows that protrude from the exterior wall of a home at 30° or 45°. Bow Windows are created by joining multiple windows together to create a curved shape. In essence, a bow window is simply a bay window that is semi-circular. Both allow an ample amount of light and a great view of the outside scenery to the room, making them great statement pieces.
  • Architectural & Picture: These windows are typically custom-made and used to add a particular design or feel to a home. They come in a number of shapes including half rounds, quarter rounds, gothic, ellipticals, segmental, etc., basically, whatever you can imagine. These kinds of windows aren’t designed to be able to open, but they can be paired with other kinds of windows that do.


Which windows are most energy-efficient?

Golden Windows is an ENERGY STAR participant, meaning that we always aim to ensure that every one of our products meet the designated ENERGY STAR ratings criteria which are tested using the Canadian Standards Association (CSA), A440.2 standard. Always look for the ENERGY STAR logo when purchasing new windows.

What is energy performance rated by?

According to the ENERGY STAR website, windows, sliding doors, and skylights are measured using the following values:

  • U-Factor: Measures the rate of heat transfer which indicates how well the window insulates. Values generally range from 0.25 to 1.25 and are measured in Btu/h·ft²·°F. The lower the U-factor, the better the window insulates.
  • Solar Heat Gain Coefficient (SHGC): Measures how much solar energy is transmitted to indicate how well the product blocks heat caused by sunlight. SHGC is measured on a scale of 0 to 1 and values typically range from 0.25 to 0.80. A lower number indicates less solar heat transmitted.
  • Air Leakage (AL): Measures the rate at which air passes through the window unit using the cubic feet of air passing through one square foot of window area per minute. The lower the AL value, the less air leakage. Most industry standards and building codes require an AL of 0.3 cf·m/ft².
  • Visible transmittance (VT): Measures the amount of light passing through the window. VT is measured on a scale of 0 to 1 and values generally range from 0.20 to 0.80. The higher the VT, the more light comes through.
  • Condensation Resistance: Measures how well a window resists moisture build-up on the glass or in-between the panes. CR is scored on a scale from 0 to 100 and the higher the number, the less build-up the window allows.

What is an R-value and is it important?

While measuring the R-value of a window is not part of the energy performance standards, it is a factor that window manufactures consider in order to create higher quality products. It measures heat transfer in square feet per hour in degrees Fahrenheit per British thermal unit (sq. ft. x h x °F/Btu). The higher the number, the more efficient the product is at resisting heat transfer.

What does Low-E stand for?

Low-E (or low-emissivity) glazing minimizes the amount of infrared and ultraviolet light that comes through your glass, without reducing the amount of light that enters your home. It is microscopically thin meaning you won’t even notice it, and it is great for keeping harmful rays out of your home that could damage furniture or discolour flooring.

What is an argon gas filling?

Argon gas is filled and sealed into the spaces between double- and triple-paned windows in order to increase their energy efficiency and thermal performance. They act as a barrier slowing the transfer of heat through the window, reducing the possibility of condensation and also acting as an effective sound barrier.

What are window grilles?

Window grilles are completely decorative and consist of a pattern of horizontal and/or vertical bars that divide the larger sheet of glass on a window into smaller panes. Grille types include grilles between the glass and simulated divided lites (SDL).


Window Installation

Now that we’ve gone over the different kind of windows and their specifications, let’s talk about what’s involved with installing a new window and the kinds of questions we commonly get.

Can I install my new windows?

While DIY is nice in theory, unless you are an expert at what you’re doing you can run into a number of issues or even end up installing your windows incorrectly. Any damage caused this way means that you will not be eligible for replacement windows from the manufacturer, even if the problems don’t come up until later.

Who should install my new windows?

You should rely on a trusted and Certified Window Installation Team like the ones you will find at Golden Windows. They have years of experience on the job, are fully trained, and are considered masters of their craft – with them on your side you never have to worry about whether your windows were installed correctly or not.

When can my windows be installed?

Your windows can be installed any time of year. Our team can work in most weather conditions and will bring the equipment needed to ensure that your home isn’t exposed to the elements.

How long does installation take?

While most projects can be completed in a day, more complex ones can take longer. Your Certified Installer will work with you ahead of time to set up a schedule and ensure that everything goes as quickly and smoothly as possible.

How should I prepare for installation?

Be sure to clear objects away from the windows, both inside and outside the home, leaving at least two feet of space available. Remove wall decorations near the windows, as well as any blinds or curtains, or other decorations on your windows. Also, don’t forget to disable any window security systems you may have.

Window Maintenance and Care

After your new windows are installed, you may be wondering:

How often should my windows be cleaned?

Our windows are low maintenance but performing these simple steps twice per year (spring and before winter) is advised. Unless there is a major storm, in which case you should clean them right away.

How do I clean my windows?

Start by vacuuming dust and debris in the tracks. Then, use a mix of dish soap and water to gently clean your glass and vinyl frames. Microfiber cloths work great window cleaning.

Contact Us for More Info

Did you find what you were looking for? If not, feel free to give us a call; we’d be happy to answer any question you may have about everything window-related!


We’re Your Top Choice for Window Installation in London | Golden Windows

Looking for premium, energy efficient windows installed by experts? Come visit the Golden Windows showroom in London or check out our products online!

6/22/2020 12:53:41 PM

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