Careers at Golden Windows

Position Summary:

Golden Windows is looking to hire DZ Driver who takes pride in the results they deliver, cares about making a difference and understands how rewarding working with a great team can be. The successful candidate requires the ability to perform physical duties such as lifting up to 50lbs unassisted.

Key Responsibilities:

• Loading and unloading customer orders at job sites
• Delivering customer orders
• Providing courteous, accurate and on-time deliveries
• Developing strong customer relationships
• Safe and efficient operation of our delivery vehicles
• Ensuring delivery vehicle is properly maintained
• Work with other team members to facilitate effective customer service

Qualifications:

• Possess a valid Class DZ License
• Minimum of five (5) years current driving experience
• Minimum grade 12 education or equivalent
• Experience with straight truck
• Basic knowledge of truck maintenance
• Have excellent communication and organizational skills
• Clean drivers abstract
• Excellent customer service skills, and
• Ability to work with minimal supervision

Working Conditions:

• Irregular hours, Monday to Friday, occasional overtime
• Frequent interruptions with changing priorities and deadlines
• Working in extreme weather conditions

Position Summary:

This position requires a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels and profitability.

The primary responsibility of this position is to sell windows and doors to builders (B2B) and renovators in a specific geographic market, capitalizing on our current client base while seeking out new customers.

Key Responsibilities:

• Service existing accounts and obtain and/or grow the current sales volume within the territory.
• Prospect and qualify new sales opportunities within the territory.
• Process quotes for current and potential customers. May require site visits or a drawing review to acquire an accurate list of what is required and product specfications.
• Accurately input orders into the quoting tool, generate any special quotes, drawing requests and site mull/glaze documentation that is required to capture all costs and determine delivery dates.
• Provide techincal support, literature, and other support materials to customers.
• First point of contact for builders/homeowners related to Field Service issues. Expedite the resolution of customer problems to maximize satisfaction.
• Coordinate sales effort with team members and other departments as required.
• Complete weekly, monthly, and annual reports/forecasts and budgets as required.
• Works closely with the A/R Department to ensure accounts are collected in a timely manner.
• Monitor the competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Participate in trade shows, training, and associated meetings, as required.

Position Requirements:

• Training within the Construction Trades, Construction Technology program or Interior Design program would be beneficial
• Minimum of five (5) years proven sales experience within building trades, preferably millwork
• Familiarity with different sales techniques and pipeline management
• Superior selling, communication, and negotiation skills
• Strong interpersonal and relationship building skills
• Prioritizing, time management skills are a must
• Excellent knowledge of MS Office
• Experience reading blueprints and completing material take-offs

Working Conditions:

• Home office
• Travelling within the sales territory to visit job sites, the showroom, model homes, client offices
• Travel to Head Office and other meetings, as required

Position Summary:

We are looking for a Service Technician who takes pride in the results they deliver, cares about making a difference and understands how rewarding working with a great team can be.

This position is primarily responsible for providing warranty work, completing installations, minor repairs and/or replacing Golden Windows products in customers' homes.

Key Responsibilities:

• Installing hardware, glass and window screens, including entry doors at jobsites
• Driving company vehicle to make service calls at customer homes or jobsites
• Ensuring all company safety policies and site safety requirements are followed
• Loading product at warehouse and unloading at customer site
• Providing exceptional customer service by listening and responding appropriately
• Preparing manual Bills of Lading
• Assisting customers, as needed

Qualifications:

• Highschool diploma or GED
• Valid driver's license with a clean abstract
• Minimum of 1 year experience in a construction or manufacturing environment required
• Must have basic knowledge of using hand and power tools
• Previous experience installing windows and doors is considered an asset
• Ability to perform heavy lifting
• Able to read shop drawings and calculate metric and imperial measurements
• Must be available and willing to work overtime, early mornings
• Able to work independently and meet established targets
• Displays positive attitude and strong problem-solving skills in order to address and resolve customer issues in a timely fashion with a quality focus
• Exceptional customer service skills with professional, courteous and pleasant demeanor with the public

Working Conditions:

• Working at job sites and in occupied homes
• Personal protective equipment must be worn

Position Summary:

If you have chosen a HR career because you value people, love variety and the opportunity to learn, grow and make a difference then apply for this Golden opportunity.

Key Responsibilities:

• Processing weekly payroll for all employees using Payworks
• Resolving payroll-related issues/inquires; maintaining accurate employee records; issuing ROE's and employment verification letters as required
• Processing year end T4s
• Maintaining accurate and comprehensive employee records
• Maintaining HR databases and reporting on key metrics
• Benefit/RSP plan and training program administration
• Assisting Group Leaders/Managers with the annual performance review process
• Participate in Health & Safety programs.
• Providing support with all steps of the recruitment process
• Social event planning and participation on committee
• Completing projects to advance HR strategic goals
• Other duties, as assigned

Qualifications:

• 1-2 years of Payroll and Human Resources experience
• Previous Health & Safety Experience preferred
• CHRP designation or working towards completion preferred
• Certification as a Payroll Compliance Practitioner (PCP)
• Strong analytical and organizational skills
• Exceptional customer service

Perks and Benefits:

• Competitive wages & benefits
• Profit Sharing
• RSP Program
• Air-Conditioned Plant
• Employee and Family events

Position Summary:

The Sales and Business Development Manager, Southwestern Ontario, will report directly to the VP Sales & Marketing. This individual will be a seasoned sales leader who is proactive and has a track record for delivering growth, preferably within the Window and Door industry. This position is responsible for the oversight of sales, the sales reps, and driving business development activities within the Southwestern Ontario region, and for providing counsel, training and leadership to ensure the organizations achieves or exceeds our sales goals.

Key Responsibilities:

• Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
• Maintains and expands customer base by working with district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
• Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
• Implements trade promotions by publishing, tracking, and evaluating trade spending.
• Updates job knowledge by participating in educational opportunities; attending industry events (Home Builder Associations); maintaining personal networks.
• Accomplishes regional sales human resource objectives by assisting in full cycle recruitment, coaching, counseling, and disciplining employees in assigned districts
• Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
• Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Qualifications:

• Bachelor's degree required (merchandising, sales, marketing or related field)
• 10+ years' experience in the residential building industry preferred
• Basic accounting skills required
• Excellent attention to detail
• Great motivational and communication skills
• Possess a track record of documented successes/achievements

Attributes:

• A good judge of character that possesses exceptional negotiation skills when dealing with delinquent accounts.
• Professional, courteous and pleasant with customers on the phone and/or in person.
• Top notch verbal and written communication skills and the ability to deal positively with difficult problems. 
• Ability to lead, mentor, and manage people.
• Flexibility to adapt to changing business conditions/priorities
• An entrepreneurial mindset, and ability to see the big picture