Careers at Golden Windows
Enjoying steady growth, Golden Windows recognizes that a key element in the company's continued success is its highly skilled workforce and total commitment to customer satisfaction.
Our success is directly linked to our culture; what we believe, how we behave and the outcomes we produce. Our core values of Caring, Integrity, Teamwork and Work Ethic are the foundation that engages our hearts and minds and helps us execute our vision and mission every day.
We are an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
As positions become available, they will be posted on this page.
We encourage applicants to submit their resume and cover letter online (Adobe PDF or Microsoft Word) to careers@goldenwindows.com.
We thank all applicants, and regret that we are able to contact only those who are invited for an interview. Only applications for specific job openings will be considered.
WHAT'S IN IT FOR YOU?
- Competitive wages
- Medical, dental and vision care
- RSP program
- Profit sharing
- Clean work environment
- And a GREAT team of people!
Territory Sales Representative - Niagara Corridor
Position Summary:
This position requires a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels, and profitability.
The primary responsibility of this position is to sell windows and doors to builders (B2B) and renovators in a specific geographic market, capitalizing on our current client base while seeking out new customers.
Key Responsibilities:
- Service existing accounts and obtain and/or grow the current sales volume within the territory.
- Prospect and qualify new sales opportunities within the territory.
- Process quotes for current and potential customers. May require site visits or a drawing review to acquire an accurate list of what is required and product specfications.
- Accurately input orders into the quoting tool, generate any special quotes, drawing requests and site mull/glaze documentation that is required to capture all costs and determine delivery dates.
- Provide techincal support, literature, and other support materials to customers.
- First point of contact for builders/homeowners related to Field Service issues. Expedite the resolution of customer problems to maximize satisfaction.
- Coordinate sales effort with team members and other departments as required.
- Complete weekly, monthly, and annual reports/forecasts and budgets as required.
- Works closely with the A/R Department to ensure accounts are collected in a timely manner.
- Monitor the competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
- Participate in trade shows, training, and associated meetings, as required.
Position Requirements:
- Training within the Construction Trades, Construction Technology program or Interior Design program would be beneficial
- Minimum of five (5) years proven sales experience within building trades, preferably millwork
- Familiarity with different sales techniques and pipeline management
- Superior selling, communication, and negotiation skills
- Strong interpersonal and relationship building skills
- Prioritizing, time management skills are a must
- Excellent knowledge of MS Office
- Experience reading blueprints and completing material take-offs
Working Conditions:
- Home office
- Travelling within the sales territory to visit job sites, the showroom, model homes, client offices
- Travel to Head Office and other meetings, as required
Sales Representative - North
Position Summary:
This position requires a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels and profitability.
The primary responsibility of this position is to sell windows and doors to builders (B2B) and renovators in a specific geographic market, capitalizing on our current client base while seeking out new customers.
Key Responsibilities:
- Service existing accounts and obtain and/or grow the current sales volume within the territory.
- Prospect and qualify new sales opportunities within the territory.
- Process quotes for current and potential customers. May require site visits or a drawing review to acquire an accurate list of what is required and product specfications.
- Accurately input orders into the quoting tool, generate any special quotes, drawing requests and site mull/glaze documentation that is required to capture all costs and determine delivery dates.
- Provide techincal support, literature, and other support materials to customers.
- First point of contact for builders/homeowners related to Field Service issues. Expedite the resolution of customer problems to maximize satisfaction.
- Coordinate sales effort with team members and other departments as required.
- Complete weekly, monthly, and annual reports/forecasts and budgets as required.
- Works closely with the A/R Department to ensure accounts are collected in a timely manner.
- Monitor the competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
- Participate in trade shows, training, and associated meetings, as required.
Position Requirements:
- Training within the Construction Trades, Construction Technology program or Interior Design program would be beneficial
- Minimum of five (5) years proven sales experience within building trades, preferably millwork
- Familiarity with different sales techniques and pipeline management
- Superior selling, communication, and negotiation skills
- Strong interpersonal and relationship building skills
- Prioritizing, time management skills are a must
- Excellent knowledge of MS Office
- Experience reading blueprints and completing material take-offs
Working Conditions:
- Home office
- Travelling within the sales territory to visit job sites, the showroom, model homes, client offices
- Travel to Head Office and other meetings, as required
Service Technician - Kitchener
Position Summary:
We are looking for a Service Technician who takes pride in the results they deliver, cares about making a difference and understands how rewarding working with a great team can be.
This position is primarily responsible for providing warranty work, completing installations, minor repairs and/or replacing Golden Windows products in customers' homes.
Key Responsibilities:
- Installing hardware, glass and window screens, including entry doors at jobsites
- Driving company vehicle to make service calls at customer homes or jobsites
- Ensuring all company safety policies and site safety requirements are followed
- Loading product at warehouse and unloading at customer site
- Providing exceptional customer service by listening and responding appropriately
- Preparing manual Bills of Lading
- Assisting customers, as needed
Qualifications:
- Highschool diploma or GED
- Valid driver's license with a clean abstract
- Minimum of 1 year experience in a construction or manufacturing environment required
- Must have basic knowledge of using hand and power tools
- Previous experience installing windows and doors is considered an asset
- Ability to perform heavy lifting
- Able to read shop drawings and calculate metric and imperial measurements
- Must be available and willing to work overtime, early mornings
- Able to work independently and meet established targets
- Displays positive attitude and strong problem-solving skills in order to address and resolve customer issues in a timely fashion with a quality focus
- Exceptional customer service skills with professional, courteous and pleasant demeanor with the public
Working Conditions:
- Working at job sites and in occupied homes
- Personal protective equipment must be worn