Careers at Golden Windows

Position Summary:

The position, under the direction of the VP Operations, is primarily responsible for the designing, sourcing, and commissioning of equipment, creating manufacturing layouts, and for the developing, planning and implementing of manufacturing processes. Environmental protection, ergonomic and Health & Safety aspects are also a significant consideration. Work is multi-project oriented, all at various stages of development and completion at any given time.

Key Responsibilities:

• Assess existing data and processes for relevance and the adequacy of equipment used
• Design, source, install, and commission new equipment and train operators as required
• Monitor modifications and upgrades to existing equipment
• Conduct detailed analysis and evaluation of existing manufacturing processes, identify areas of improvement to increase efficiencies, reduce waste and cost
• Prepare reports, flow diagrams and charts
• Manage the cost and time constraints of projects
• Create manufacturing layouts for new products. Improve existing layouts to accommodate growth in volume 
• Monitor, analyze and improve performance metrics such as cycle time, yield and scrap rates
• Responsible for risk assessments, including hazard and operability (HAZOP) studies and LOTO procedures for the health and safety of both staff and the wider community
• Collaborate closely with Production, Product Development, QA and other departments to monitor and improve the efficiency, output and safety of the plant
• Ensure processes work at an optimum level, at the correct rate and quality of output, in order to meet production requirements needs
• Provide technical support, troubleshooting experience and ongoing training to Production and Maintenance staff
  

Qualifications:

• Mechanical Engineering degree or three-year Engineering College diploma and a minimum of 3 years work experience
• Strong knowledge of process optimization techniques, lean manufacturing principles, stream mapping and statistical analysis
• Proficient in the use of all relevant software, including CAD
• Experience with process automation and control systems
• Excellent communication skills – verbal and written
  

Working Conditions:

• Plant environment with noise and dust
• Regular hours Monday to Friday, occasional overtime
• Frequent interruptions and changing priorities
  

Position Summary:

Golden Windows is looking to hire DZ Driver who takes pride in the results they deliver, cares about making a difference and understands how rewarding working with a great team can be. The successful candidate requires the ability to perform physical duties such as lifting up to 50lbs unassisted.

Key Responsibilities:

• Loading and unloading customer orders at job sites
• Delivering customer orders
• Providing courteous, accurate and on-time deliveries
• Developing strong customer relationships
• Safe and efficient operation of our delivery vehicles
• Ensuring delivery vehicle is properly maintained
• Work with other team members to facilitate effective customer service

Qualifications:

• Possess a valid Class DZ License
• Minimum of five (5) years current driving experience
• Minimum grade 12 education or equivalent
• Experience with straight truck
• Basic knowledge of truck maintenance
• Have excellent communication and organizational skills
• Clean drivers abstract
• Excellent customer service skills, and
• Ability to work with minimal supervision

Working Conditions:

• Irregular hours, Monday to Friday, occasional overtime
• Frequent interruptions with changing priorities and deadlines
• Working in extreme weather conditions

Position Summary:

The Showroom Sales Representative, under the direction of the Regional Sales Manager, is primarily responsible for greting customers and providing guidance and advice on the purchase of windows and doors for new construction or renovation projects. The Showroom Sales Representative will generate sales, advise customers on the use and care of merchandise and provide advice concerning specialized products or services. This role will participate in merchandising and promotional activities and must maintain a high level of customer service at all times.

Key Responsibilities:

• Respond to in-person, telephone and email customer inquiries promptly and professionally
• Provide detailed product information and make visual presentations to retail customers
• Review customer plans and requirements thoroughly to determine window/door requirements
• Provide support and direction to customers to ensure that customer’s needs are addressed in a timely fashion and issues are resolved satisfactorily
• Keep showroom organized and tidy and make merchandizing recommendations
• Prepare quotes for customers to review and follow up to get final sale
• Provide support to Territory Sales Representatives
• Provide support for trade shows as required 
• Provide break/lunch coverage for Reception and other duties as assigned
• Other duties as assigned

Qualifications:

• Training within the Construction Trades, Construction Technology program or Interior Design program would be beneficial
• Minimum of three (3) years proven sales experience within building trades, preferably millwork
• Experience reading blueprints and completing material take-offs considered an asset

Attributes:

• Superior selling, communication, and negotiations skills
• Strong interpersonal and relationship building skills
• Excellent knowledge of MS Office
• Constantly changing job priorities requires strong organizational and time management skills
• Valid driver’s license

Position Summary:

This position requires a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels and profitability.

The primary responsibility of this position is to sell windows and doors to builders (B2B) and renovators in a specific geographic market, capitalizing on our current client base while seeking out new customers.

Key Responsibilities:

• Service existing accounts and obtain and/or grow the current sales volume within the territory.
• Prospect and qualify new sales opportunities within the territory.
• Process quotes for current and potential customers. May require site visits or a drawing review to acquire an accurate list of what is required and product specfications.
• Accurately input orders into the quoting tool, generate any special quotes, drawing requests and site mull/glaze documentation that is required to capture all costs and determine delivery dates.
• Provide techincal support, literature, and other support materials to customers.
• First point of contact for builders/homeowners related to Field Service issues. Expedite the resolution of customer problems to maximize satisfaction.
• Coordinate sales effort with team members and other departments as required.
• Complete weekly, monthly, and annual reports/forecasts and budgets as required.
• Works closely with the A/R Department to ensure accounts are collected in a timely manner.
• Monitor the competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Participate in trade shows, training, and associated meetings, as required.

Position Requirements:

• Training within the Construction Trades, Construction Technology program or Interior Design program would be beneficial
• Minimum of five (5) years proven sales experience within building trades, preferably millwork
• Familiarity with different sales techniques and pipeline management
• Superior selling, communication, and negotiation skills
• Strong interpersonal and relationship building skills
• Prioritizing, time management skills are a must
• Excellent knowledge of MS Office
• Experience reading blueprints and completing material take-offs

Working Conditions:

• Home office
• Travelling within the sales territory to visit job sites, the showroom, model homes, client offices
• Travel to Head Office and other meetings, as required